Delivery and account access
If a file is missing or access looks wrong, we can verify the order and point you to the right delivery path.
Support
Support when you need it, knowledge base when you do not.
Replisy support now pairs live help with a proper knowledge base. Use the docs for faster answers on downloads, licensing, legal policies, and setup, then open chat or Discord when you need a real conversation.
Best used for
Fast answers before support becomes a ticket
Use the knowledge base for policy, delivery, and activation answers. Use chat, Discord, or your account support area when the issue is specific to your order or setup.
Licensing and usage
We help clarify regular vs extended use, client delivery, and commercial scope before things become messy.
Setup and private hosting
If needed, we also help with setup guidance on your own VPS or private server environment.
Knowledge Base
Read the answer first, then reach out if you still need us.
The knowledge base now holds the core marketplace guidance, legal policies, delivery explanations, and licensing rules so support stays cleaner and customers can self-serve faster.
Introduction
Start here for marketplace basics, account access, and delivery flow.
Open articleChangelog
See what has been added to templates, downloads, and marketplace systems.
Open articleBuying & Downloads
Understand how purchases, downloads, and account delivery work after checkout.
Open articleLicense Manager
Use generated keys, verify access, and download files tied to your purchase.
Open articleLicensing Policy
Read the rules around regular and extended usage rights.
Open articleRefund Policy
Review digital-product refund eligibility, exclusions, and support workflow.
Open articleNeed extra support? Join the Discord.
Use Discord for faster back-and-forth, community troubleshooting, product questions, and setup discussion alongside the live chat.
Open Discord